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Have questions or suggestions? Feel free to reach out anytime.
Feedback
We welcome all feedback — new tool suggestions, improvements to existing tools, and bug reports.
Business Inquiries
For advertising, partnerships, and collaboration, please use the email above.
Before You Contact Us
If a result looks wrong, start by checking the input unit, decimal handling, and rounding logic. For tax, loan, and health tools, the difference may come from assumptions or personal conditions, so including that context helps us review the issue faster.
Some tools are designed around specific country regulations or standard assumptions. If you are using a tool with local inputs that differ from the defaults, note which assumption does not match your situation and what result you expected instead.
For image and file conversion tools, the most common source of confusion is format compatibility or file size limits. Describing the original file type, size, and what the output looked like helps narrow down the issue quickly.
Before submitting a question about an incorrect formula, it is worth checking the tool page itself for a notes section. Many pages include a brief explanation of which standard or regulation the calculation is based on.
Bug Report Guide
Please include the device, browser, page URL, sample input, expected result, and actual result. A screenshot or short reproduction sequence makes debugging much easier.
If the bug only appears on certain devices or browsers, that information is particularly useful. Modern browsers handle JavaScript, file APIs, and canvas rendering differently, and environment-specific details help pinpoint whether the issue is platform-related.
If the problem is a calculation discrepancy rather than a crash, please describe the exact inputs and the result you received versus the result you expected. Including which formula or standard you expected the tool to follow speeds up diagnosis significantly.
Review and Response Policy
Tooliv prioritizes improvements that increase tool accuracy and usability for many users. Incoming feedback is reviewed in terms of product fixes, content improvements, and bug resolution, with broader-impact issues handled first.
If you explain how a tool failed in a real workflow, that context directly helps with prioritization. Repeated requests often become guide sections, FAQs, or related-tool links.
Feature requests are tracked and considered alongside usage patterns. A request that aligns with a common workflow gap is more likely to be scheduled for development than one that is highly specific to an individual situation.
We do not offer personalized advice on tax, legal, medical, or financial matters. If your question is about interpreting a result for a specific real-world decision, we recommend consulting a qualified professional alongside using the tool as a reference point.